Privacy Policy
This privacy policy describes how Equipco Nederland collects, uses, and protects the personal information you provide when you use our online platform and services. We are committed to ensuring the privacy and security of your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect
We collect information to provide and improve our services to you. The types of information we may collect include:
• **Personal Identification Information:** Information that can be used to identify you, such as your name, job title, company name, postal address, email address (when you contact us or use specific service features), and telephone number (when you provide it for service-related communication).
• **Professional and Business Information:** Details related to your company, your role, business needs, and interactions concerning industrial equipment, maintenance, parts, and consulting services.
• **Transactional Information:** Details about services you inquire about or engage in through our platform.
• **Usage Data:** Information about how you access and use our site, such as your IP address, browser type, device type, pages viewed, duration of visits, and referral sources. This helps us understand user behavior and improve the service.
• **Communication Information:** Content of communications you send to us, including inquiries, support requests, and feedback.
How We Collect Information
We collect information through various means:
• **Direct Interactions:** When you contact us through forms on our site, send us correspondence via postal mail, or interact with our personnel.
• **Automated Technologies:** Through cookies, server logs, and other similar technologies as you navigate our site.
Use of Your Information
We use the information we collect for several purposes, based on various legal grounds:
• **To Provide and Manage Services:** To fulfill requests for information about our services (procurement, maintenance, parts supply, consulting, installation, bespoke solutions, asset management), process inquiries, and manage our relationship with you. This processing is necessary for the performance of a contract or to take steps at your request before entering into a contract.
• **To Improve Our Site and Services:** To understand how users interact with our platform, troubleshoot issues, perform data analysis, research, testing, and for statistical purposes. This is based on our legitimate interest in improving our offerings.
• **To Communicate With You:** To respond to your inquiries, provide updates about services, and send information you have requested. This is based on our legitimate interest in communicating with our users or your consent where required.
• **For Internal Business Operations:** For administration, accounting, record-keeping, and legal compliance purposes. This is based on our legitimate interests or legal obligations.
• **Security and Fraud Prevention:** To maintain the security and integrity of our site and services, and to prevent fraudulent activities. This is based on our legitimate interests.
Legal Basis for Processing
We process personal data based on the following legal grounds:
• **Performance of a Contract:** When processing is necessary for the performance of a contract for services to which you are a party, or to take steps at your request before entering into such a contract.
• **Legitimate Interests:** When processing is necessary for our legitimate interests or those of a third party, provided these interests do not override your fundamental rights and freedoms. Our legitimate interests include operating our business, providing and improving services, communicating with users, ensuring security, and complying with legal obligations.
• **Legal Obligation:** When processing is necessary for compliance with a legal obligation to which we are subject.
• **Consent:** When you have given clear consent for us to process your personal data for a specific purpose.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal identification information to others. We may share information with trusted third parties only in the following circumstances:
• **Service Providers:** We may share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as website hosting, data analysis, professional advisors, and IT services. These parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
• **Legal Requirements:** We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• **Business Transfers:** In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• **With Your Consent:** We may share your information with other third parties when we have your consent to do so.
Data Security
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your data, we will securely delete or anonymize it.
Your Data Protection Rights
Under applicable data protection laws, you have several rights regarding your personal data:
• **The right to access:** You have the right to request copies of your personal data.
• **The right to rectification:** You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• **The right to erasure:** You have the right to request that we erase your personal data, under certain conditions.
• **The right to restrict processing:** You have the right to request that we restrict the processing of your personal data, under certain conditions.
• **The right to object to processing:** You have the right to object to our processing of your personal data, under certain conditions, particularly where processing is based on legitimate interests or for direct marketing.
• **The right to data portability:** You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you.
Exercising Your Rights
To exercise any of these rights, please contact us in writing. Due to security protocols and the nature of data protection requests, written correspondence to our physical address is the most secure and verifiable method for processing these requests.
Equipco Nederland
15 Waaldijk
Suite 3
3089 JP Rotterdam
Zuid-Holland
Netherlands
Please clearly state your request and provide sufficient information to allow us to verify your identity and locate your data.
Cookies
Our site may use "cookies" to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.
Links to Other Sites
Our site may contain links to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us in writing at the following address:
Equipco Nederland
15 Waaldijk
Suite 3
3089 JP Rotterdam
Zuid-Holland
Netherlands